Customer Support and Documentation Specialist – BoomDevs LLC in Bogra, Rajshahi
BoomDevs LLC is thrilled to announce job openings for the position of Customer Support and Documentation Specialist in the Rajshahi area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of Entry level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At BoomDevs LLC, we operate in the Software Development industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with BoomDevs LLC.
Job Information
| Company: | BoomDevs LLC |
| Position: | Customer Support and Documentation Specialist |
| Region: | Bogra, Bogra - Rajshahi |
| Education: | Confidential |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | Software Development |
Job Description
We are seeking a dedicated and knowledgeable Customer Support and Documentation Specialist to join our team at BoomDevs LLC. This role plays a crucial part in ensuring our customers have a seamless experience with our WordPress plugin and SaaS products.
Key Responsibilities:
- Provide timely and effective customer support via email, chat, and other channels.
- Troubleshoot and resolve customer issues to ensure high satisfaction.
- Write clear documentation and create tutorials for our products.
- Collaborate with the development team and suggest enhancements based on feedback.
Qualifications:
- Strong WordPress knowledge and troubleshooting skills.
- Excellent communication and customer support experience.
- Ability to work independently and proactively solve problems.
Preferred Skills:
- Experience in video editing and familiarity with SaaS products.
If you are passionate about WordPress and enjoy assisting users, send your CV and cover letter to [email address] before [deadline date].
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Rajshahi |
| City | Bogra |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Applying for Free Jobs is free of charge.
If you find a vacancy that indicates fraud, please report it to us.
