Customer Service Advisor (B2/C1 German language) – relocation to Riga, Latvia – TSMG Holding in Dhaka, Bangladesh

TSMG Holding is currently seeking applicants for the position of Customer Service Advisor (B2/C1 German language) - relocation to Riga, Latvia in the Dhaka area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Other skills and have a minimum of Not Applicable in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

TSMG Holding operates within the Outsourcing and Offshoring Consulting industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:	TSMG Holding
Position:	Customer Service Advisor (B2/C1 German language) - relocation to Riga, Latvia
Region:	Dhaka, Dhaka - Dhaka
Education:	Confidential
Job Function:	Other
Seniority Level:	Not Applicable
Job Type:	Full-time
Industry:	Outsourcing and Offshoring Consulting

Job Description

We are seeking a dedicated and customer-focused professional to join our client’s team as a Customer Service Representative with the German language.

In this role, you will handle customer queries via phone, email, and chat, providing timely and effective resolutions. You will be responsible for recording case resolutions, ensuring cases are resolved within the case lifecycle, and escalating priority issues as needed. The ideal candidate will excel in both independent and team settings, communicate effectively with internal and external contacts, and strive to meet quality and performance standards.

Your commitment to exemplary customer satisfaction and adherence to project Key Result Areas (KRAs) will be key to your success in this position. Additional responsibilities include participating in ongoing training and performing ad hoc tasks to enhance client service and KPI improvements.

Additional Information:

Position: Customer Service Advisor (B2/C1 German language) – relocation to Riga, Latvia

Company: TSMG Holding

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly

Company address

Province	Dhaka
City	Dhaka
Full Address	MG Group BD, 12/B, CWN(A, Madani Ave, Dhaka 1212, Bangladesh
Google Map	Google Map