Front Office Engineer – ZTE Bangladesh in Dhaka, Bangladesh
ZTE Bangladesh is currently accepting applications for the position of Front Office Engineer in the Dhaka area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of Not Applicable in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
The company offers a competitive estimated salary of approximately ১৪,০০০৳ - ৩২,০০০৳ (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.
ZTE Bangladesh operates within the Telecommunications industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | ZTE Bangladesh |
| Position: | Front Office Engineer |
| Region: | Dhaka, Dhaka - Dhaka |
| Education: | Confidential |
| Seniority Level: | Not Applicable |
| Salary: | BDT 14.000 - BDT 32.000 per Month |
| Job Type: | Full-time |
| Industry: | Communications Equipment Manufacturing and Telecommunications |
Job Description
Monitors network/service alarms (24×7), receives complaints from the hotline or customers.
Analyzes alarms or complaints, dispatches tickets, and tracks/updates the progress of incident & problem tickets until they are closed.
Communicates any fault events in line with the related parts and escalates the incident/problem to the related stakeholders according to the classification defined by NOC.
Manages and directs all parts to achieve the contractual SLAs & KPIs.
Responsible for the preparation of different reports regarding outage and performance.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Dhaka |
| City | Dhaka |
| Full Address | 28, ZTE corporation Bangladesh lt., 30 Kemal Ataturk Ave, Dhaka 1213, Bangladesh |
| Google Map | Google Map |
Job Application Information
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