Customer Service Department – Nagad in Dhaka, Bangladesh

Nagad is currently seeking applicants for the position of Customer Service Department in the Dhaka area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
The company offers a competitive estimated salary of approximately ১৪,০০০৳ - ৩২,০০০৳ (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.
Nagad operates within the Financial Services industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
Company: | Nagad |
Position: | Customer Service Department |
Region: | Dhaka, Dhaka - Dhaka |
Education: | Confidential |
Seniority Level: | Entry level |
Salary: | BDT 14.000 - BDT 32.000 per Month |
Job Type: | Full-time |
Industry: | Financial Services |
Job Description
Company Description
Nagad, the Digital Financial Service of Bangladesh Post Office, operated by Nagad Ltd., aims to spearhead the DFS revolution in Bangladesh.
Role Description
This is a full-time on-site role in Dhaka for a Customer Service Department position. The representative will handle customer support, maintain phone etiquette, and enhance overall customer experience.
Qualifications
- Customer Support and Satisfaction skills
- Phone Etiquette and Service skills
- Customer Experience enhancement
- Strong communication and interpersonal skills
- Ability to handle challenging situations with empathy
- Problem-solving abilities
- Previous customer service experience is a plus
- Fluency in English and Bengali languages
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
Province | Dhaka |
City | Dhaka |
Google Map | Google Map |
Job Application Information
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