Customer Service Officer – Genex Infosys Limited in Dhaka, Bangladesh
Welcome to our job portal, where Genex Infosys Limited is offering exciting employment opportunities for the position of Customer Service Officer in the Dhaka area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
At Genex Infosys Limited, we offer a competitive estimated salary of approximately ১১,০০০৳ - ২৮,০০০৳ (per Month). However, please note that the final salary offer will be determined by the company based on various factors.
As a company operating in the IT Services and IT Consulting industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Genex Infosys Limited, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Genex Infosys Limited. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Genex Infosys Limited |
| Position: | Customer Service Officer |
| Region: | Dhaka, Dhaka - Dhaka |
| Education: | Confidential |
| Seniority Level: | Entry level |
| Salary: | BDT 11.000 - BDT 28.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Company Description
Genex Infosys Limited, a part of the IPE Group, UK, is the largest Business Process Management & IT Services company in Bangladesh. With expertise in customer service and IT solutions, Genex manages over 150 million customer interactions annually and has been recognized with numerous prestigious awards in the industry. Genex focuses on providing smart, cost-effective, and quality-driven services, with a multinational team of experts dedicated to excellence.
Role Description
This is a full-time on-site role for a Customer Service Officer at Genex Infosys Limited in Dhaka, Bangladesh. The Customer Service Officer will be responsible for managing customer interactions, ensuring customer satisfaction, providing customer support, and enhancing the overall customer experience on a day-to-day basis.
Qualifications
- Interpersonal Skills, Customer Satisfaction, and Customer Support
- Customer Service and Customer Experience
- Excellent communication and problem-solving skills
- Ability to work effectively in a team
- Prior experience in customer service roles
- Knowledge of CRM systems and customer service software
- Fluency in English and Bengali languages
- Bachelor’s degree in Business Administration or related field
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Dhaka |
| City | Dhaka |
| Full Address | Genex Infosys Limited, Nitol Niloy Tower, Plot 42 & 69 Nikunja North, C/A Tongi Diversion Rd, Dhaka 1229, Bangladesh |
| Google Map | Google Map |
Job Application Information
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