Query Management Executive – Praava Health in Dhaka, Bangladesh

Praava Health is currently seeking applicants for the position of Query Management Executive in the Dhaka area. The available job type for this position is Contract.

We are specifically looking for individuals who possess strong Business Development and Sales skills and have a minimum of Internship in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Praava Health operates within the Hospitals and Health Care industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:	Praava Health
Position:	Query Management Executive
Region:	Dhaka, Dhaka - Dhaka
Education:	Confidential
Job Function:	Business Development and Sales
Seniority Level:	Internship
Job Type:	Contract
Industry:	Hospitals and Health Care

Job Description

This role provides exceptional patient support by managing queries, coordinating appointments, and handling feedback across various platforms. Candidates, preferably 3rd/4th-year English or Communication students or recent graduates, should have strong interpersonal skills, business etiquette, and proficiency in G-Suite, internet applications, and social media, with fast typing in Bengali and English.

Key Responsibility Areas:

• Attend to all patients’ queries on various platforms
• Takes appointments for all services
• Forward patients’ requests to concerned groups for quick solutions
• Log feedback/complaints and acknowledge payments
• Conduct call and social media audits

Qualifications:

• Undergrad students of 3rd/4th year in English/Communication
• Completed undergrad students can also apply

Experience:

• Co-Curricular activities
• Experience in any platform is a plus

Technical Skills/Knowledge:

• Comfortable using G-Suite and Internet Applications
• Proper understanding of social media platforms
• Fast typing in Bengali & English

Behavioral Competencies:

• Outstanding conversation skills
• Comfortable handling tough queries
• Business etiquette

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly

Company address

Province	Dhaka
City	Dhaka
Full Address	Block C, Praava Health, Plot 9 Rd 17, Dhaka 1213, Bangladesh
Google Map	Google Map