Senior Executive/Assistant Manager (Customer Care/Operations) – Bdjobs in Dhaka, Bangladesh
Company Bdjobs.com is offering job opportunities for the position of Senior Executive/Assistant Manager (Customer Care/Operations) (For Dhaka Central International Medical College & Hospital)- Job ID - 1292819 in the Dhaka area. The job type available is Full-time.
We are looking for candidates who possess Administrative and Customer Service skills with Mid-Senior level experience. We value honesty, discipline, and responsibility in our employees.
Bdjobs.com operates in the Hospitals and Health Care industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Bdjobs.com |
| Position: | Senior Executive/Assistant Manager (Customer Care/Operations) |
| Region: | Dhaka, Dhaka - Dhaka |
| Education: | Confidential |
| Job Function: | Administrative and Customer Service |
| Seniority Level: | Mid-Senior level |
| Job Type: | Full-time |
| Industry: | Manufacturing and Pharmaceutical Manufacturing |
Job Description
Dhaka Central International Medical College & Hospital is seeking a Senior Executive/Assistant Manager (Customer Care/Operations) to enhance our team.
- Oversee daily customer care operations for top-notch service.
- Develop procedures to elevate patient experience.
- Address escalated complaints promptly.
- Analyze KPIs for customer satisfaction and efficiency.
- Ensure seamless service delivery across departments.
- Lead the customer care team with guidance and support.
- Generate reports on operation activities and team performance.
- Collaborate with senior management to boost customer satisfaction.
- Requirements: BBA, MBA, Skills in Customer Service, Hospital, CRM.
- Experience: 7-8 years in Hospital/Call Center/Diagnostic Centre.
Job Location: Dhaka (Shyamoli)
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Dhaka |
| City | Dhaka |
| Full Address | Bdjobs.com Ltd., 8th Floor - West BDBL Building (Old BSRS 12, C/A, Dhaka 1215, Bangladesh |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Applying for Free Jobs is free of charge.
If you find a vacancy that indicates fraud, please report it to us.
