Voice/Non-Voice Customer Support Agent – G&M Salon Apparel in Khulna, Bangladesh

G&M Salon Apparel is currently seeking applicants for the position of Voice/Non-Voice Customer Support Agent in the Khulna area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Other skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

G&M Salon Apparel operates within the Internet Publishing industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:	G&M Salon Apparel
Position:	Voice/Non-Voice Customer Support Agent
Region:	Khulna, Khulna - Khulna
Education:	Confidential
Job Function:	Other
Seniority Level:	Mid-Senior level
Job Type:	Full-time
Industry:	Internet Publishing

Job Description

Do you have a passion for helping customers and providing excellent service? Join our fast-growing team as a Customer Support Agent! Your role will involve delivering top-tier support, troubleshooting concerns, and collaborating with team members to enhance customer experience.

Main Responsibilities:

• Deliver top-tier support via voice and non-voice channels
• Troubleshoot customer concerns and offer timely solutions
• Actively listen to customer needs and provide personalized assistance
• Contribute feedback to improve services and team strategies
• Collaborate for a supportive work environment

What We’re Looking For:

• 1-2 years of customer service experience
• Excellent communication skills and customer-first attitude
• Experience with support software like Zendesk, Freshdesk (a plus)
• Strong problem-solving skills and ability to remain calm under pressure
• Proficient in Excel or Google Sheets for data tracking

Technical Requirements:

• Personal computer/laptop with 15 Mbps speed
• Backup internet connection (minimum 10 Mbps)

Benefits & Perks:

• Competitive pay starting at $3-4 USD per hour
• Paid Time Off, Health & Dental Insurance
• Performance Bonuses, Company Welcome Kit
• Permanent, full-time remote work

HOW TO APPLY:

To apply, click here and enter code: JAZZHR. Join our dynamic, customer-focused team today!

Note: Applications via the link will be prioritized.

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.

Company address

Province	Khulna
City	Khulna
Google Map	Google Map