Voice/Non-Voice Customer Support Agent – G&M Salon Apparel in Rajshahi, Bangladesh

G&M Salon Apparel is currently accepting applications for the position of Voice/Non-Voice Customer Support Agent in the Rajshahi area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient Other skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately ১২,০০০৳ - ৩০,০০০৳ (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

G&M Salon Apparel operates within the Internet Publishing industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:	G&M Salon Apparel
Position:	Voice/Non-Voice Customer Support Agent
Region:	Rajshahi, Rajshahi - Rajshahi
Education:	Confidential
Job Function:	Other
Seniority Level:	Mid-Senior level
Salary:	BDT 12.000 - BDT 30.000 per Month
Job Type:	Full-time
Industry:	Internet Publishing

Job Description

Do you have a passion for helping customers and providing excellent service? Join us and become an essential part of delivering exceptional support to our clients.

Role Overview:

As a Customer Support Agent at G&M Salon Apparel, you will handle inquiries, troubleshoot concerns, and ensure positive interactions across channels.

Main Responsibilities:

• Deliver top-tier support via voice and non-voice channels
• Troubleshoot customer concerns and provide timely solutions
• Actively listen to customer needs and offer personalized assistance
• Gather feedback to improve services and team strategies
• Collaborate with team members for a supportive work environment

What We’re Looking For:

• 1-2 years of customer service experience
• Strong communication skills with a customer-first attitude
• Experience with support software like Zendesk, Freshdesk, etc.
• Strong problem-solving skills and ability to remain calm under pressure
• Familiarity with eCommerce platforms or CRM systems
• Proficient in Excel or Google Sheets for data tracking

Technical Requirements:

• Personal computer or laptop with at least 15 Mbps for upload and download speeds
• Backup internet connection (minimum 10 Mbps) required

Benefits & Perks:

• Competitive pay starting at $3-4 USD per hour
• Paid Time Off
• Comprehensive Health and Dental Insurance
• Performance Bonuses
• Permanent, full-time remote work
• Company Welcome Kit

HOW TO APPLY:

To apply, follow this link

Enter the application code: JAZZHR

If you thrive in a customer-focused environment and want to be part of a dynamic, growing team, we’d love to hear from you.

Note: Applications submitted through the provided link will be prioritized.

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.

Company address

Province	Rajshahi
City	Rajshahi
Google Map	Google Map